Welcome to Dhruva Holistic Wellness! We aim to provide you with the best products and services. Below is our detailed shipping policy to ensure a smooth and transparent shopping experience.
We partner with Shiprocket and Amazon for our shipping needs. Shipping costs are calculated at checkout based on your location and the weight of your order.
Orders are typically processed and shipped within 5 to 7 business days from the date of payment. Delivery times may vary depending on your location and chosen shipping method.
Please allow 1-2 business days for order processing. Orders placed after 2 PM will be processed on the next business day.
We provide real-time shipping updates via WhatsApp. Once your order has been shipped, you will receive a notification with tracking information. Please ensure that you have provided your correct WhatsApp number at the time of checkout.
Yes, we do provide international shipping. The Shipping partner is either amazon or shiprocket. The items will be shipping within 5 to 7 days from payment. The charges of international shipment will be higher can domestic charges. In case possible try purchasing in lot to save on shipping
For our domestic customers, all taxes are included in the final price at checkout. There are no additional duties or customs fees. For international as most of our products will be in documents not much duty can be expected. The Aromatheraphy Products are not shipped internationally due to limitations of the country policies.
If your order is lost or arrives damaged, please contact us immediately at info@dhruvaholisticwellness.com or via WhatsApp at 7416137735. We will work with the carrier to resolve the issue as quickly as possible.
Please refer to our Return Policy for detailed information on how to handle returns and exchanges.
If you have any questions or need further assistance, please feel free to contact us at:
Email : info@dhruvaholisticwellness.com
WhatsApp : 7416137735
Thank you for choosing Dhruva Holistic Wellness. We appreciate your business and look forward to serving you!