Refund Policy

At Dhruva Holistic Wellness, we want you to be satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

• We offer refunds on products and services within 7 days of the original Date the Product reached You.
• To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Some products and services may be exempt from refunds. These include digital products, personalized items, and services that have already been rendered.

Refund Process

1. Contact us at 7416137735 or dhruvaholisticwellness@gmail.com to initiate the refund process.
2. Provide proof of purchase and details about the reason for your refund request.
3. Once your request is received and inspected, we will send you an email to notify you that we have received your request and inform you of the approval or rejection of your refund.
4. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a 7 business days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund, please contact us at 7416137735 or dhruvaholisticwellness@gmail.com.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund..

Return Policy

At Dhruva Holistic Wellness, we want you to be satisfied with your purchase. If you are not entirely satisfied with your purchase, we’re here to help.

Return Eligibility

• We accept returns on products and services within 7 days of the original date the product reached you.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
• Some products and services may be exempt from returns. These include digital products, personalized items, and services that have already been rendered.

Return Process

1. Contact us at 7416137735 or dhruvaholisticwellness@gmail.com to initiate the return process.
2. Provide proof of purchase and details about the reason for your return.
3. Once your return request is approved, we will provide you with instructions on how to return the item.
4. After receiving the returned item, we will inspect it and notify you of the status of your return.
5. If your return is approved, we will process the refund or replacement as per your preference.

Refund Method

• If your return is approved, a refund will be initiated to your original method of payment within a 7 number of days.
• If a replacement is requested and available, we will ship the replacement item to you promptly.

Shipping Costs

• Shipping costs associated with the original purchase are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at dhruvaholisticwellness@gmail.cpm or7416137735.